Troubleshooting Guide

Token Not Visible in Wallet

If the token is not visible in your wallet, follow the steps on the Adding Tokens to Display in Your Walletpage.

Error During Swap After Connection Request

If you encounter an error while swapping BIT10, check the balance of your 'Paying with' token (the token chosen for the swap). If you do not have sufficient 'Paying with' tokens, the swap will fail. Check the Your recent activity section on your Portfolio page to verify if the swap was successful.

How to Check Transaction Status

Check the View Transaction column under the Your Recent Activity section on the Portfolio page. For detailed information about your transactions, click the View Transaction button to check transaction details on the Explorer.